Returns & Exchanges

At Urban Monkey, we want you to be 100% satisfied with your street-ready gear. If your purchase isn't the perfect fit, you can return or exchange any unworn items within 15 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order ID and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Place the items in their original packaging with all tags, stickers, and labels intact to ensure your return is accepted.

• 3.
  Schedule a Pickup

  Once approved, our courier partner will arrive at your doorstep within 24-48 hours to collect the package at no additional cost.

• 4.
  Receive Refund or Exchange

  After a quality check at our warehouse, your refund will be processed to the original payment method or your exchange item will be dispatched.